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Although remodeling your home is an exciting event, it can be a tense time as well.. Before you hire someone to remodel your home you want to know just how they will handle the project from start to finish.
At Master Roofing, we understand your concerns and we want to assure you that we will handle your project with the utmost care. Listed below are several questions that customers have asked us many times before and and our response to those questions.
If after you read through this list you still have other questions or concerns be sure to contact us. |
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1. Do I have to
be home when the estimate is being done?
No.
The majority of estimates are completed without homeowners
being there. Since we do not need to go inside, we do
not require homeowners to be there. The estimator will
leave a card so you know that someone stopped by. You
should receive a written estimate shortly afterwards
in the mail. |
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2. How do I know
what color to choose?
| If
you want to match the existing color, simply note that
on the contract. If you are interested in changing the
color of your roofing or siding, we welcome you to come
by our showroom where we have most styles and colors on
display. After you have narrowed your choice, we highly
recommend that you see the color on a job we have completed. |
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3.
When will I be contacted for the work to begin?
| After
we receive a signed contract, we try to schedule the work
in the order it is received. Typically we try to call
the day before the work is starting. As much as we would
like to schedule a job as soon as the contract is received,
our work schedule depends heavily on the weather conditions.
We do try to give priority to those roofs that are already
leaking. |
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4. Do I have to
be home while the work is being done?
| No.
It can be loud during the roof installation so you may
not want to be there. |
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5.
Will a dumpster be put in our driveway during the job?
| No.
Our crews drive large dump trucks so that the job debris
can be thrown directly into the truck and taken away when
the job is complete. We simply ask that the driveway be
clear during the roof installation.
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6.
How long will it take for the job to be completed?
| The
contract states the approximate time for job completion.
Roofing jobs typically are completed in 1 to 2 days. Most
of our crews have 4 to 5 men. Larger jobs may require
more time. Siding jobs usually require between 3 to 6
days depending on the size. Gutters usually are completed
in half a day. Windows jobs are usually completed in 1
to 2 days. |
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7.
When is payment expected?
| Usually
we request a deposit of 25 – 30% with the signed
contract. When the job is completed, we will mail an invoice
with appropriate manufacturer’s warranty. We request
payment upon receipt of the invoice. If we are doing roofing
and gutters, a separate invoice will be sent for each
job completed. We do accept Mastercard and Visa if you
want to call and use your card. |
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